Terms and Conditions

Welcome to LushCraft Soaps! By using our website, you agree to the following terms and conditions. Please read these terms carefully before placing an order or using our services. If you do not agree to any of these terms, please refrain from using our website.

1. Acceptance of Terms

By accessing or using the LushCraft Soaps website, you accept and agree to these terms and conditions, which govern your use of the site, any products you purchase, and your interactions with our services. We may update these terms periodically, and your continued use of the site will constitute acceptance of any changes.

2. Products and Availability

All products listed on our website are subject to availability. We strive to maintain accurate stock information, but there may be instances where a product becomes unavailable after you place an order. In such cases, we will notify you as soon as possible and offer alternatives or a refund for the unavailable item.

3. Pricing and Payment

All prices displayed on our website are in USD and inclusive of any applicable taxes. We reserve the right to change prices without prior notice. Once an order is placed, the price at the time of the order will be honored. Payment must be made in full at the time of purchase, using one of the payment methods available on the website. We work with trusted third-party payment providers to ensure secure transactions.

4. Shipping and Delivery

We ship products worldwide, and shipping charges will be calculated at checkout based on your delivery location. Please allow for processing time before your order is shipped. While we aim to deliver your items within the estimated timeframe, delays may occur due to factors outside our control, such as customs processing or shipping disruptions. LushCraft Soaps is not liable for any shipping delays, but we will work to resolve any issues promptly.

5. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are unhappy with any product, you may request a return or exchange within 14 days of receiving your order, provided the item is unused and in its original packaging. To initiate a return, please contact us at [email protected] with your order details. Refunds will be processed to your original payment method once the returned item is received and inspected.

6. Intellectual Property

All content on the LushCraft Soaps website, including text, images, graphics, and logos, is the intellectual property of LushCraft Soaps and is protected by copyright and trademark laws. You may not reproduce, distribute, or modify any part of our website without express written permission from us. Any unauthorized use of our intellectual property may result in legal action.

7. User Conduct

By using our website, you agree not to:

  • Engage in any unlawful, harmful, or fraudulent activities.
  • Submit false or misleading information.
  • Interfere with the operation or security of the website.
  • Post or transmit any content that is abusive, defamatory, or inappropriate.

We reserve the right to terminate your access to the website if we believe you have violated these terms or engaged in any harmful conduct.

8. Limitation of Liability

LushCraft Soaps strives to provide accurate information and quality products, but we do not guarantee that the website will always be available, error-free, or fully secure. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the functionality of the website and the products sold through it. We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or your purchase of our products.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse the content or policies of these external websites. Your interactions with third-party sites are governed by their respective terms and conditions, and we are not responsible for any issues that arise from their use.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts in India.

12. Changes to These Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review these terms periodically to stay informed about your rights and obligations.

13. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at [email protected]. We are here to help and ensure you have a positive experience with LushCraft Soaps.